About the job
SupportYourApp is a leading international Support-as-a-Service company, delivering reliable technical and customer support services for over 15 years. We focus on enhancing user experience for growing businesses. Our diverse global team comprises more than 1300 specialists.
We provide support across the globe, assisting clients in 60 languages and collaborating with industry leaders such as MasterCard, Calm, and MacPaw. Our innovative products, like Quidget, aim to improve the customer experience every day.
About the Role:
We are seeking a Fullstack WordPress Developer proficient in Ukrainian to join our community. You will play a key role in enhancing our corporate website and collaborate closely with our marketing team and our Chief Marketing Officer to achieve ambitious results within our marketing department.
Excited? Keep reading!
With us, you will be able to:
- Develop and maintain a headless WordPress architecture;
- Optimize website performance, especially on mobile;
- Implement lazy loading and partial rendering;
- Enhance Core Web Vitals and Lighthouse scores;
- Engage in technical SEO implementation;
- Support external integrations (forms, webhooks, APIs);
- Ensure site security and stability;
- Maintain CI/CD processes;
- Participate in redesigns and UX improvements from a technical perspective;
- After 1-2 years, initiate architectural improvements as needed.
You are our ideal candidate if you have:
- At least 3 years of PHP development experience;
- Intermediate+ English language skills (B1+);
- Experience with WordPress (custom post types, hooks, REST API);
- Familiarity with the headless CMS approach;
- Strong knowledge of JavaScript (ES6+);
- Experience with Tailwind CSS and Webpack;
- Practical experience in optimizing performance (Core Web Vitals, LCP, CLS, INP);
- Understanding of technical SEO (structured data, sitemap, canonical, crawlability);
- Experience with REST API integrations (HubSpot or similar);
- Knowledge of web security best practices (OWASP principles);
- Experience with Git and CI/CD;
- Experience in A/B testing to evaluate changes and optimize products;
- Ability to work in Agile/Scrum processes and manage tasks effectively in tracking systems;
- Strong collaboration skills between technical and marketing teams, translating business needs into technical solutions;
- Results-oriented mindset with a proven ability to deliver projects.

