About the job
Join Our Team! The American Girl New York City retail store and Cafe is seeking an enthusiastic and engaging Food Expeditor to provide exceptional service to our Café customers. Your role will be pivotal in ensuring a delightful dining experience for our guests.
Your Responsibilities Include:
- Ensuring all guests are treated with respect and served with impeccable etiquette, in line with American Girl standards. Duties include delivering food and beverages, suggestively upselling, and maintaining a clean and welcoming dining environment.
- Initiating friendly conversations with customers, providing personalized attention, and showcasing a positive attitude while working in a child-friendly atmosphere.
- Exhibiting sound judgment in handling challenging service situations, responding promptly and professionally, and engaging a supervisor when necessary.
- Managing special requests and birthday celebrations with accuracy and timeliness. Assisting with parties and store-wide events, stocking supplies, and supporting other projects as directed by a supervisor.
- Adhering to food safety guidelines, including proper food labeling and storage, following FIFO standards, ensuring food is stored at the correct temperatures, and preventing cross-contamination.
- Possessing knowledge of local and state health sanitation laws and following company guidelines for personal hygiene and safety.

