About the job
Madison Square Garden Entertainment Corp. (MSG Entertainment) stands at the forefront of live entertainment, crafting unforgettable experiences that resonate deeply with diverse and enthusiastic audiences. Our portfolio includes iconic venues such as New York’s Madison Square Garden, Infosys Theater, Radio City Music Hall, Beacon Theatre, and The Chicago Theatre, where we host a wide range of sporting events, concerts, family shows, and special events for millions of guests each year. Additionally, we proudly present the original production, the Christmas Spectacular Starring the Radio City Rockettes, a cherished holiday tradition for over 90 years. Discover more about us at www.msgentertainment.com.
Who are we hiring?
We are seeking a dynamic Food & Merchandise Supervisor who will enhance the guest experience at The Chicago Theatre by effectively leading and guiding our front-line staff. This role encompasses the daily operations and upkeep of our food and merchandise locations, including concession stands, warehouses, retail stores, and portable units. The ideal candidate will excel in customer service, drive employee productivity, and ensure compliance with company policies and standards. Success in this role is measured by the delivery of exceptional guest experiences, a commitment to continuous learning and development, and the achievement of business objectives.
What will you do?
- Oversee daily operations and provide leadership to front-line colleagues in food and merchandise locations, including concession stands, kiosks, and retail stores. Serve as a role model by maintaining a positive attitude and high energy throughout your shift.

