About the job
Join Unitary, a dynamic and rapidly growing startup dedicated to revolutionizing the way businesses operate.
At Unitary, we harness cutting-edge technology to develop Virtual Agents—AI-driven software solutions that streamline complex back-office tasks. Our proprietary blend of AI models and deterministic systems delivers reliable, production-grade automation, ensuring guaranteed outcomes through advanced reasoning and human oversight.
With a strong presence in sectors like insurance, marketplaces, and healthcare, we address the challenges posed by operational complexity, outdated systems, and cost constraints that often hinder traditional automation methods.
Backed by prominent investors Plural and Creandum, we successfully secured a $15M Series A funding in 2024, propelling us to create a new category of outcome-guaranteed automation for intricate operations. This is your chance to be part of a pivotal moment in our journey and influence how businesses leverage AI safely and effectively.
The Role
We are in search of a Forward Deployed Engineer who will play a crucial role in crafting and delivering innovative AI solutions tailored to our clients' needs. Your expertise in software development and machine learning will be instrumental in transforming manual processes into efficient AI-driven solutions.
In this role, your mission is to ensure our clients receive the most effective AI solutions tailored to their specific requirements. You will either deliver these solutions directly or develop capabilities that empower clients to utilize AI independently. Initially, you will provide hands-on support for our machine learning models, transitioning towards creating self-service tools that enable clients to derive value autonomously.
Key Responsibilities:
- Collaborate closely with clients to fully understand their workflows and design Virtual Agents that automate their processes.
- Contribute to the evolution of our Virtual Agent development platform, aligned with our product strategy.
- Ensure our AI services uphold high standards of reliability, observability, availability, and performance.
- Engage with our machine learning community, influencing the implementation of machine learning and computer vision technologies that shape Unitary's future.
- Take ownership of client outcomes, empowered to make decisions that exceed customer expectations.
- Provide full-stack development including software engineering, DevOps, and MLOps, alongside project management to maximize the value of your AI solutions.

