About the job
About Strada
Strada is revolutionizing the insurance landscape by creating a seamless operating layer for AI-driven insurance solutions.
Our innovative platform deploys expert AI agents to manage customer interactions across various channels including calls, texts, emails, and chat, effectively handling essential front-office operations such as policy servicing and claims intake. Unlike generic AI platforms, Strada specializes in insurance, providing unmatched domain expertise and product depth.
Supported by Y Combinator and leading investors, Strada automates millions of customer interactions for major insurers, MGAs, and brokers, representing over $10 billion in annual premiums. As the industry shifts from experimentation to large-scale AI deployment, we are determined to lead the way.
As a compact and dedicated team based in San Francisco, we are already integrated into the production systems of sophisticated insurance firms. If you're eager to tackle challenging problems and help shape the future of a significant industry, we'd love to hear from you.
Why Insurance?
Insurance plays a critical role in supporting the global economy, enabling businesses to operate, families to recover from adversity, and industries to manage risk. Yet, the operational methods of insurance have remained stagnant for decades, heavily relying on phone calls and outdated systems.
We are developing AI solutions that can be integrated into these processes, enhancing efficiency and intelligence dramatically. This is a market valued at over $300 billion that is primed for disruption.
The Role
We are seeking a Founding Product Manager to spearhead AI agent development, which is at the heart of Strada's mission. This role will bridge customer operations, AI capabilities, and product strategy to define and deliver AI agents that manage real insurance workflows effectively.
This is not your typical PM position; you will be actively involved in customer interactions, designing workflow evaluations, optimizing prompts, and collaborating with engineers to bring products to market. You will oversee the entire product lifecycle, from conception to post-launch evaluation of success.
As a founding member, your insights will directly influence our product roadmap and market approach with AI agents.

