About the job
Join us as a Freelance Customer Experience Evaluator in the Premium Automotive Sector!
Become a part of CXG, a global leader in customer experience evaluation, collaborating with iconic brands such as Genesis, Maserati, Jaguar, Bentley, and many more. We assist luxury brands in enhancing their customer experiences through real-world evaluations.
As we expand our network in Italy, we seek reliable and detail-oriented individuals available for customer experience assessment assignments at automotive dealerships and retail locations.
This freelance collaboration is project-based and well-compensated, with assignments structured according to the collaborator's geographic location. You can engage continuously or occasionally, based on your availability.
Your Role
As a Freelance Customer Experience Evaluator, you will assess real customer experiences and provide structured feedback through our digital platform.
Each assignment is clearly defined, typically taking about 20–30 minutes, making this position ideal for students, young professionals, or anyone seeking flexible work that fits around other commitments.
Responsibilities
- Select assignments based on your availability and location
- Observe every detail: assess the atmosphere, service level, digital and in-store interactions, follow-up communications, and the entire customer journey.
- Provide honest and detailed feedback via brief questionnaires.
Why Collaborate with CXG?
- Flexible freelance project collaboration
- Paid activities (details provided for each assignment)
- Opportunity to connect with luxury brands and international contexts.
Selection Process
- Application through this platform
- Brief screening
- Access to available projects in your area

