About the job
Are you an automotive enthusiast with a discerning eye for luxury performance vehicles and the exceptional customer experiences that accompany them? If you excel in recognizing the standards of service and atmosphere expected in high-end automotive environments, we invite you to explore this exclusive opportunity.
Join Us as a Luxury Automotive Experience Evaluator
As a Luxury Automotive Experience Evaluator, you will have the unique opportunity to visit premium automotive showrooms and provide invaluable feedback on the customer journey. Your insights, derived from your expertise in premium vehicles and elevated service standards, will aid global automotive brands in refining their customer experiences.
Why This Role is Perfect for Automotive Aficionados
- Exclusive Access: Engage in selective showroom experiences curated for individuals who appreciate the intricacies of luxury automotive brands.
- Immerse in Performance Craftsmanship: Enter sophisticated automotive environments and connect with brand specialists showcasing cutting-edge engineering, design, and innovation.
- Influence the Industry: Your expectations and insights as a luxury product connoisseur will play a pivotal role in enhancing the customer journey.
Your Responsibilities
- Select assignments that align with your interests, preferences, and profile.
- Experience the showroom journey by interacting with product experts, exploring the space, and evaluating service with a keen eye for luxury.
- Meticulously observe every detail, including ambiance, service level, digital and in-store interactions, follow-up communications, and the complete customer journey.
- Provide honest, professional feedback by submitting your observations through structured questionnaires on our platform.
How to Apply:
To become an evaluator with us, simply follow these steps:
- Register on live.cxg.com and receive an email with your credentials.
- Log into our platform and share more about yourself. Once completed, our team will verify your profile and reach out to you.
- Review your ‘welcome package’ and pass the general certification.
- You’re all set! You can now browse and apply for assignments that interest you.
About CXG
CXG collaborates with prestigious luxury brands across more than 70 countries, backed by a global network of over 80,000 evaluators. With nearly two decades of experience in luxury customer experience, we are committed to elevating the standards of the world’s most esteemed brands.

