About the job
Transform your passion for luxury into an exciting career with CXG, a global leader in customer experience. Dive into the realms of premier fashion, beauty, jewelry, and automotive brands while influencing their customer service standards. Work with illustrious names such as Louis Vuitton, Dolce & Gabbana, and Bentley, and make a meaningful impact on the luxury market.
About the Role:
As a Luxury Brand Evaluator, you will play a vital role in assessing customer experiences across multiple platforms—whether in-store or online. Your insights will guide brands in enhancing their offerings and customer service.
- Flexible Scheduling: Each store visit lasts approximately 20 minutes, allowing you to conveniently handle multiple assignments.
- Regular Opportunities: Engage in several evaluations monthly and partner with prestigious global brands.
Our Luxury Partners Include:
- Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Dolce & Gabbana, and more.
- Jewelry & Watches: Tiffany & Co., De Beers, and Pandora.
- Beauty & Skincare: Guerlain, Sephora, and L’Oréal.
- Automotive: Bentley, Jaguar, and Maserati.
Your Responsibilities:
- Select your assignments based on your preferences.
- Evaluate luxury stores or online services, interacting with sales associates as needed.
- Observe and analyze the ambiance, service quality, and overall customer experience.
- Provide constructive feedback through our platform via questionnaires.
Benefits of Joining Us:
- Work alongside iconic brands across various industries.
- Flexible assignments that align with your interests.
- Compensation for your time and insights, along with potential reimbursements for purchases.
- User-friendly platform for managing missions and providing feedback.
How to Join the CXG Community:
- Register at live.cxg.com and confirm your email.
- Complete your profile to 100% and get verified.
- Pass the General Certification to unlock missions.
- Explore and apply for assignments that excite you.
- Start evaluating and making a difference in the luxury market.
Compensation:
- Non-Purchase Evaluations: Earn based on the complexity of the mission.
- Purchase-Based Evaluations: Reimbursements for approved items as specified.

