About the job
OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is a premier platform that connects millions of diners with over 60,000 restaurant partners. With 25+ years of industry experience, we are dedicated to empowering restaurants to thrive by allowing them to focus on their teams, guests, and overall success. Our innovative technology simplifies the dining experience for patrons, enabling them to discover and book the ideal restaurant for any occasion.
At OpenTable, every member of our team plays a key role in shaping our mission. As part of a global collective that includes a diverse array of metasearch brands, our culture is rooted in hospitality and caring for others.
The Account Manager for Central Queue (CQ) will be pivotal in nurturing relationships, enhancing reservation capabilities, and minimizing churn among our esteemed restaurant clientele. This remote position entails engaging with clients through various communication channels, including phone, email, webinars, and more, to impart knowledge, conduct training, and resolve outstanding issues.
We prioritize our customers' needs and aim to address them promptly. By effectively integrating OpenTable into daily restaurant operations, you will drive product adoption and demonstrate the value of our services. If you thrive on building and managing relationships while maintaining an organized schedule, you will find this role and our culture at OpenTable to be highly rewarding.
Note: This position requires full professional fluency in both French and English.

