About the job
GENERAL PURPOSE OF THE ROLE:
Join our team as a Retail Associate and help enhance the prestigious Red Wing brand image by delivering exceptional customer service and fostering long-lasting relationships. You will play a crucial role in promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), showcasing our premium products, and ensuring our customers receive the highest level of service.
KEY RESPONSIBILITIES:
- Assist customers in navigating through RWSC’s Ultimate Fit Experience.
- Provide tailored accessory recommendations and educate customers on their benefits.
- Generate leads for industrial sales.
- Meet and surpass daily productivity and sales targets.
- Uphold the visual standards of the sales floor, including store signage and cleanliness.
- Continuously enhance product knowledge and operational standards through ongoing learning.
- Ensure a safe and healthy work environment by adhering to organizational standards and legal regulations.
- Support the daily operations of the retail store.
ADDITIONAL RESPONSIBILITIES:
- Stay informed on RWSC’s electronic communication software.
- Maintain high-quality service by following and enforcing organizational quality system standards.
- Embody the core values of Red Wing Shoe Company.
- Be open to performing additional duties as needed.
- Conduct yourself in accordance with RWSC policies.
- Build strong collaborative relationships with colleagues and customers alike.

