About the job
Position: Full-Time Retail Sales Associate
About PetSmart
At PetSmart, we are not just a retail company; we are a community of pet lovers dedicated to providing exceptional care and support for pets and their owners. Our commitment to unconditional love and unity drives us to create an environment where our associates can thrive both personally and professionally. When our team members are happy and healthy, they can offer the best care for our furry, scaled, and feathery friends, ensuring a joyful experience for everyone who walks through our doors.
Perks That Matter to You
- Weekly pay
- Exclusive associate discounts and perks
- Comprehensive health benefits: medical, dental, and vision
- 401k savings plan
- Tuition assistance for your education
- Structured career path opportunities
- Ongoing development and training programs
Position Overview
The Retail Sales Associate at PetSmart is a key contributor in creating memorable experiences for pet parents and their pets. You will uphold our values and standards while ensuring the cleanliness and safety of the store and its inhabitants. Your love for animals will shine through as you engage with customers and assist with their needs.
Core Responsibilities
- Deliver exceptional service to pet parents, answering questions and providing assistance throughout the store.
- Prepare online orders for in-store pickup, ensuring a seamless customer experience.
- Care for store-owned pets, which includes feeding, watering, and maintaining clean habitats.
- Ensure store cleanliness and organization to meet company standards.
- Assist with weekly price changes and promotional displays.
- Restock shelves and merchandise to maintain an appealing sales floor.
- Recommend and sell products, services, and live pets based on customer needs.
- Administer medications to store pets as directed by veterinary professionals.
- Promote special events like adoption weekends and community activities.
- Maintain a safe environment for associates, pets, and customers.
- Act swiftly upon identifying any sick or injured pets in the store.
- Participate in various store functions and uphold a culture of belonging and recognition.

