About the job
Are you ready to take your career to the next level? Do you thrive in a dynamic and fast-paced environment? If so, we invite you to consider an exciting opportunity to join our team as a full-time General Manager at IHOP.
POSITION OVERVIEW
We offer a competitive salary that accurately reflects your skills and experience in the restaurant sector.
As a full-time team member, you will enjoy health insurance benefits!
This role is full-time, with a flexible schedule tailored to the needs of our restaurant.
YOUR ROLE IN OUR SUCCESS
Your responsibilities will encompass a broad range of tasks. You will be responsible for executing annual financial goals, local restaurant marketing initiatives, guest service excellence, and human resources management. Managing the restaurant floor and engaging with guests will be pivotal to our success. You will also address guest complaints professionally and promptly while ensuring compliance with all relevant regulations.
Recruitment, training, and retention of staff will be key aspects of your role. Following our standard operating procedures (SOP), you will provide ongoing coaching, oversee the restaurant compensation plan, and document performance issues as they arise.
Moreover, you will ensure that food meets SOP standards, including recipes, plating, and garnishes, and is served at optimal temperatures within designated ticket times. Maintaining adequate inventory levels for food, paper supplies, and kitchen items is essential. You will also oversee the operational integrity of the restaurant's equipment and facilities, ensuring adherence to safety and sanitation practices, as well as implementing national and local marketing promotions. Timely completion of reports and documentation is expected to facilitate effective communication within the organization.
QUALIFICATIONS
- Minimum of 2 years of relevant experience
- Valid driver’s license
- High school diploma or equivalent
- Proficient in English (spoken and written)
- Basic math skills
ABOUT IHOP
Founded in 1958, IHOP is a beloved destination for breakfast enthusiasts. Whether you’re craving our famous fluffy pancakes, delectable omelets, or a variety of mouthwatering entrees, our extensive menu caters to diverse tastes and dietary preferences. Our unwavering commitment to high-quality food and exceptional customer service has solidified our reputation as a top choice for diners.

