About the job
For over a century, the Porepunkah Pub has been a cherished gathering spot in the region, embodying the essence of a family-owned country pub.
This inviting bistro and bar prioritize local produce, regional wines, and craft beers, hosting a variety of functions and attracting both locals and visitors to the stunning Victorian Alps.
Role Overview
In this pivotal role, you will provide senior operational leadership to ensure that the pub and bistro operate safely, profitably, and efficiently. Your focus will be on maintaining exceptional service standards, ensuring staff stability, managing financial performance, adhering to compliance requirements, and executing a comprehensive 12-month marketing and social media strategy to boost patronage and event bookings.
Key Responsibilities
- Operations & Team Leadership: Guide both front-of-house and back-of-house teams, craft staff rosters, mentor team members, and uphold a respectful and safe work environment.
- Financial Oversight: Oversee food and beverage margins, labor costs, pricing strategies, and waste management. Prepare basic forecasts and regular financial reports.
- Customer Experience: Ensure impeccable service standards, venue presentation, and cleanliness to enhance customer satisfaction.
- HR & Compliance: Maintain fair HR practices, manage payroll accurately, ensure workplace safety, liquor licensing, and training compliance. Handle sensitive employee matters with discretion and professionalism.
- Marketing & Events: Create and execute a practical 12-month marketing and social media plan to maximize function bookings and local event participation.
- Supplier & Systems Management: Oversee POS and stock systems, nurture supplier relationships, and manage routine maintenance for kitchen equipment.
- Compliance & Risk Management: Ensure compliance with RSA and licensing, workplace safety, and the confidential handling of sensitive HR matters.
Qualifications
- Demonstrated experience in hospitality management, particularly in pubs, bistros, hotels, or similar venues.
- Strong, composed, hands-on leadership style with exceptional interpersonal and conflict resolution skills.
- Solid commercial acumen with proven experience managing COGS, labor, and waste reduction.
- Familiarity with hospitality POS, rostering, and inventory systems, with a quick adaptability to new systems.
- Current RSA certification and knowledge of HR and workplace safety obligations.
Preferred Qualifications
- Experience in a regional pub or managing venue functions.
- Knowledge of local produce and wine, along with a network of regional suppliers.
- Current first aid certification alongside RSA.
Benefits
- Attractive salary with performance-based incentives.
- A well-resourced family-owned venue and a stable kitchen team to support your efforts.
- A long-term leadership role within a close-knit community in a beautiful region.
- Potential relocation assistance if necessary.