About the job
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Disclaimer: This is a general job description intended for pooling purposes only. Applications received will be added to our candidate pool for future openings. Actual tasks and tools will be discussed further in the final interview stage. Please ensure you apply for the appropriate job based on your location and experience. We prioritize candidates who can perform these responsibilities successfully!
Join Our Team: Bilingual General Virtual Assistant (Cantonese-English) - Remote
At Wing, we are dedicated to revolutionizing the future of work for businesses worldwide! As a premier destination for companies seeking to build exceptional teams and streamline operations, we are excited to invite a talented General Virtual Assistant to join our dynamic team immediately!
Key Responsibilities:
1. Efficiently store and organize documents and files.
2. Perform data entry tasks, including lead list preparation, meeting minutes transcription, payroll information organization, and research notes structuring.
3. Conduct product research, manage purchases, and acquire samples.
4. Maintain, update, and collect information for marketing and sales campaigns using a CRM system.
5. Generate and dispatch invoices or statements, monitor payments, and document company expenses.
6. Analyze data on market trends and best practices, preparing comprehensive reports for comparative analysis.
7. Oversee project monitoring, facilitate internal communications, and organize company data effectively.
8. Coordinate team calendars to avoid scheduling conflicts and ensure timely client meetings.
9. Prepare travel itineraries, including hotel bookings and car rentals.
10. Handle incoming calls and make outbound calls for appointments or inquiries.
11. Manage email correspondence, follow up on communications, and organize inboxes according to client preferences, alerting clients to important emails.
12. Undertake ad hoc tasks as needed.
Qualifications:
• Minimum of 1 year experience as a Virtual Assistant.
• Exceptional communication skills via phone, email, and instant messaging.
• Strong organizational and time management abilities.
• Willingness to work during graveyard shifts.
• Proficient in current technologies, including desktop sharing, cloud services, and VoIP.
• Familiarity with word-processing software and spreadsheets (e.g., MS Office, Google Workspace).