About the job
About Our Team
Join our dynamic Global Mobility team at OpenAI, where we facilitate the transition of exceptional talent across international borders, aligning with our mission to ensure that artificial general intelligence benefits all of humanity. We collaborate closely with Recruiting, Legal, HR, and trusted external partners to provide a seamless, compliant, and ethical immigration experience for our candidates and employees.
About the Role
We are looking for a Global Mobility Partner to oversee and expand OpenAI’s immigration and mobility initiatives outside of the United States. In this role, you will serve as the operational expert for Global (non-U.S.) immigration and play a key role in international transfers and specific relocation processes.
This hands-on position requires strong program management skills. You will be responsible for driving process design, vendor performance, cross-departmental coordination, and enhancing employee experience, while also tackling complex and time-sensitive issues as they arise. Collaborating closely with the U.S. Immigration Program Manager, Relocation Project Manager, and the broader Global Mobility team, you will ensure cohesive alignment across policies, tools, communications, and reporting.
This position is based in London or Ireland, following a hybrid work model that includes three days in the office each week. We also offer relocation assistance for new hires.
Key Responsibilities:
Act as the primary point of contact and subject matter expert for global immigration, including business travel, beginning with OpenAI’s current international locations and expanding to additional countries as we grow.
Ensure consistency with the U.S. Immigration Program Manager: maintain global principles while adapting to country-specific regulations; align on policy, tools, communications, and reporting.
Partner with Recruiting, Legal, HR, and business leaders as the main Global immigration advisor, translating objectives into scalable processes and clear decision frameworks (e.g., intake, prioritization, escalation).
Lead vendor strategy and performance management: set expectations and service level agreements, manage governance rhythms (Quarterly Business Reviews/Monthly Business Reviews), ensure quality controls, and drive ongoing improvements in service delivery.
Establish and maintain program infrastructure: documentation, playbooks, intake and case routing, escalation protocols, communication with stakeholders, and enablement for Recruiting/HRBPs.
Manage metrics, forecasting, and budgeting: track program performance and resource allocation effectively.

