About the job
Main Purpose of the Role
The Global Product and Accreditation Manager will take charge of the SGS Global Forest Management Certification operations, particularly overseeing the FSC Forest Management accreditation and local PEFC FM accreditations. This role is pivotal in supporting the Global Forestry Team to enhance and expand the Forest Management business.
Reporting Structure
This position reports directly to the Global Head of Forestry and Nature.
Key Responsibilities
- Drive the global expansion of the Business Assurance (BA) Forest Management certification sector, focusing on FSC FM and PEFC FM.
- Manage FSC Forest Management accreditation while supervising and supporting local PEFC FM accreditations.
- Organize and coordinate accreditation body audits, ensuring timely and effective resolution of any findings.
- Handle complaints and appeals in alignment with SGS policies and accreditation standards.
- Prepare necessary documentation and information for Advisory Board meetings.
- Guarantee certification competence, including auditor approvals and overseeing certification functions in the role of Technical Approval Authority (TAA).
- Oversee quality management endeavors and assess the performance of SGS-affiliated entities.
- Conduct internal technical audits according to the global internal audit strategy.
- Manage Level 1 (L1) audits related to the accreditations.
- Oversee technical reviews of certification reports to ensure they meet accreditation requirements and support sound certification decision-making.
- Provide timely technical assistance and guidance to designated SGS affiliates.
- Maintain accurate records in compliance with accreditation stipulations.
- Ensure consistent upkeep of the FSC database.
- Adhere to all quality and safety directives of the SGS management system.
- Conduct FSC Forest Management audits as necessary.
- Perform additional tasks as assigned by the direct line manager.
Specific Authorities
- Stop using any equipment that poses a safety risk or enter hazardous areas without proper knowledge and protection, reporting such situations to higher management for action.
- Cease activities that may compromise the quality and integrity of services and report these occurrences to higher authority.
- Initiate formal improvement requests when system deviations occur or potential enhancements are identified.