About the job
Join the distinguished team at Rizos Resorts, renowned for our commitment to culinary excellence. We are currently seeking a skilled Head Waiter (Σερβιτόρος Α') to enhance our customer service operations for the 2026 season. This pivotal role demands exceptional attention to detail and the ability to create unforgettable dining experiences for our guests.
As a Head Waiter, you will lead our team of waitstaff, ensuring the seamless operation of the dining area while interacting with guests to deliver outstanding service in line with Rizos Resorts' high standards.
Key Responsibilities:
- Deliver confident service to guests, adhering to company standards.
- Possess a comprehensive understanding of hotel procedures.
- Complete basic food hygiene training and maintain safe and hygienic practices.
- Notify management of any product shortages and low stock levels.
- Engage proactively with colleagues and guests.
- Report issues promptly to supervisors or team leads.
- Make informed decisions that positively affect your work and guest experiences.
- Collaborate effectively as a team member and contribute ideas when required.
- Demonstrate thorough knowledge of all menu items and confidently describe them to guests.
- Confidently take orders while asking relevant questions.
- Ensure all ancillary tasks and cleaning schedules are completed as per daily checklists.

