About the job
Join Datavant, a leading data collaboration platform dedicated to transforming the healthcare landscape. Our mission is to ensure that health data is secure, accessible, and actionable. We provide vital data solutions for diverse healthcare stakeholders, including providers, health plans, researchers, and life sciences companies. Whether it’s processing a single patient's request for medical records or driving the AI revolution in healthcare, our team at Datavant is at the forefront of how data connects and enhances health outcomes.
By becoming a part of Datavant, you will join a dynamic and collaborative team that is deeply passionate about making meaningful changes in healthcare.
Position Highlights:
- Full-Time: Monday-Friday 8:00 AM - 4:30 PM EST
- Location: This role is performed remotely
- Thrive in a fast-paced production environment
- Effectively process medical record requests via phone calls from patients, insurance companies, and attorneys
- Document information across multiple platforms utilizing dual computer monitors
- Comprehensive Benefits: Paid Time Off (PTO), Health, Vision, and Dental Insurance, 401k Savings Plan, and Tuition Assistance
Your Responsibilities:
- Process requests for patient health information per company and facility policies
- Ensure confidentiality and security of all sensitive information
- Maintain proficiency in company and facility software
- Adhere to company and customer facility Codes of Conduct and policies
- Notify management of any work-related challenges or volume fluctuations
- Support additional responsibilities as required
- Consistently apply medical privacy regulations to prevent unauthorized disclosures
- Manage patient health records and ensure compliance with HIPAA standards
- Prepare new patient charts by gathering documents from both paper and electronic health record sources
- Assemble medical records in standard order, ensuring accuracy and completeness
- Create digital images of documents for storage in electronic medical records
- Respond to requests for patient records from both internal and external sources, retrieving and transmitting them appropriately

