About the job
Join Our Team as a Front Desk Coordinator!
Are you a friendly and organized individual passionate about enhancing patient experiences? We are seeking a skilled Healthcare Front Desk Coordinator to be the welcoming face of our infusion center in Morristown, Tennessee. This full-time position operates Monday to Friday from 8 AM to 5 PM.
Your role is vital in managing patient interactions and supporting the daily operations of our infusion center, contributing significantly to the quality of care we provide. You will manage appointment scheduling, verify insurance, and ensure that every patient feels valued and respected during their visit.
Key Responsibilities:
- Be the first point of contact for our patients, greeting them warmly and professionally.
- Efficiently manage scheduling, including booking, rescheduling, and confirming appointments.
- Verify insurance details, update patient records, and collect copays with precision.
- Collaborate with clinical teams to ensure smooth patient flow and communicate effectively with nursing staff.
- Maintain a clean and inviting reception area, ensuring it is well-stocked and organized.
- Provide support across multiple centers when needed, demonstrating flexibility and teamwork.
Qualifications:
- 1–3 years of experience in a front desk or administrative role within a healthcare setting.
- A high school diploma or GED is a must.
- Solid understanding of insurance verification, billing practices, and the patient intake process.
- Proficient in using EHR/EMR systems.
- Exceptional interpersonal and communication skills.
If you are ready to make a positive impact in the lives of our patients, apply now to join our dedicated team!

