About the job
About Us
At One Medical, we are redefining primary care by making it more accessible, affordable, and enjoyable. Our mission is to transform the healthcare experience for everyone—from patients and providers to employers and health networks. With over 15 years of experience, we offer seamless in-office and 24/7 virtual care services, on-site labs, and tailored programs for preventive and chronic care, as well as mental health support. Since joining forces with Amazon in February 2023, we are committed to delivering exceptional healthcare solutions to a wider audience.
As we expand our reach, we are building a diverse and empathetic team dedicated to fostering an environment where everyone can thrive.
The Opportunity
We are seeking a compassionate Medical Assistant - Home Health, also known as a Field Care Coordinator, to join our High Risk team. In this role, you will provide support to patients in their homes and via telecommunication following acute inpatient events and during routine primary care services. You will report to the Manager of Tele-Assist Operations and work directly with patients to facilitate telehealth visits. Your responsibilities will include establishing trusting relationships, performing clinical assessments, evaluating home safety, documenting medications, and collaborating with patients on their care plans. Additionally, you will help connect patients with community resources to promote their health and well-being while teaching them how to use technology for coordinating care.
If you are a kind, open-minded individual with excellent communication skills, we want you to help our patients navigate their healthcare journey. Your advocacy for patients, ability to build rapport, and innovative problem-solving skills will contribute to delivering an exceptional patient experience.

