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Houseperson - Enhancing Guest Experiences at Fairmont Vancouver Airport

Accor HotelsRichmondNew

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Experience Level

Entry Level

Qualifications

Your experience and skills include:Previous experience in housekeeping is a plus.Strong organizational skills and effective time management abilities.Ability to work harmoniously with team members with minimal supervision.Proactive in anticipating guest needs and providing a professional, welcoming demeanor.Flexibility to work various shifts, including mornings, evenings, and overnight hours.Physical aspects of the position include but are not limited to:Constant standing and walking throughout your shift.Frequent lifting and carrying of items up to 40+ lbs.Regular kneeling, pushing, pulling, and lifting tasks.

About the job

Join our dedicated team at Fairmont Vancouver Airport as a Houseperson, where your contributions will play a vital role in delivering an outstanding guest experience from the moment they arrive. Your organizational skills will support the Housekeeping team in ensuring our guest rooms and public areas are immaculate and welcoming, making every guest feel valued.

  • Deliver consistently professional, friendly, and engaging service to all guests.
  • Adhere to the Housekeeping departmental standards to maintain quality.
  • Assist Room Attendants to ensure guest rooms are efficiently prepared.
  • Keep inventory in the Housekeeping closets organized and up-to-date.
  • Promptly fulfill guests’ special requests for items such as cribs, cots, and extra towels.
  • Collect and manage dirty linen, garbage, and recyclables from Room Attendants’ carts and closets.
  • Perform carpet and upholstery cleaning as needed.
  • Follow all departmental policies and procedures diligently.
  • Report any necessary maintenance items to ensure a safe environment.
  • Be available to provide overnight shift coverage as required.
  • Perform other duties as assigned to support the team.

About Accor Hotels

Why work for Fairmont Vancouver Airport?Located steps away from the airline gates, Fairmont Vancouver Airport is the only hotel within Vancouver International Airport, offering 386 beautifully appointed accommodations. Our guest rooms feature soundproofed, floor-to-ceiling windows with unobstructed views of the airport runways and North Shore Mountains. Recently renovated, our Fairmont Gold rooms on the top floor provide exclusive access to first-class service and the Fairmont Gold Lounge.What's in it for you?An inclusive and empowering workplace that puts people at the heart of everything we do.Recognition as the only luxury hospitality group awarded Great Place to Work® Canada.The chance to enjoy your work environment alongside passionate hoteliers.Opportunities to grow your career and explore the world through our employee travel programs.