About the job
Hello and welcome!
Are you on the lookout for an exciting new role? Whether you’re actively seeking a fresh opportunity or simply exploring your options, you’ve come to the right place!
We are thrilled to invite a motivated Sales Development Representative to our expanding North American team! In this pivotal role, you will serve as the first point of contact for potential clients, driving revenue growth by generating and qualifying leads for our sales team.
If you have a passion for sales and a background in technology solutions, this role offers an excellent pathway to advance your career!
Your Responsibilities:
- Generate new business by qualifying warm inbound leads from marketing initiatives (such as webinars, trials, and quote/demo requests) primarily via phone and email.
- Guide inbound leads through the qualification process for the inside sales team.
- Create a positive first impression by providing an exceptional experience to our prospects and customers.
- Identify customer needs to assess the fit of Lightspeed’s solutions.
- Handle multiple lead sources, including calls, emails, chats, and referrals simultaneously.
- Utilize Salesforce to maintain and manage the customer database, ensuring all communications are accurately logged.
- Collaborate with the Sales Development Manager to devise new strategies for enhancing the sales pipeline and consistently achieving targeted goals.
- Perform additional duties as assigned by management.