About the job
ABOUT US
Indie Campers is revolutionizing the campervan experience, making road trips accessible to everyone. Our innovative digital platform and customer-first approach have fostered a seamless booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our platform, we have proudly served more than 300,000 travelers from 169 countries. Our offerings include a diverse range of road trip options: from short-term RV rentals to long-term campervan subscriptions, and even the opportunity to purchase one of our vehicles.
Driven by advanced technology, our challenges are both stimulating and rewarding, requiring top-tier talent and dedication. We are expanding our team and seek passionate individuals to embark on this exciting journey with us.
THE ROLE
As an Insurance Claims Analyst, you will collaborate closely with our Field Operations, Logistics, Customer Excellence, and Fleet Strategy departments at our Makati City headquarters. Your primary responsibility will be to ensure prompt responses to all insurance and claims inquiries related to our fleet of campervans.
You will maintain direct communication with our insurance providers to expedite the resolution of fleet-related claims. Additionally, you will support insurance and claims initiatives across Europe, North America, and Oceania, aimed at enhancing automation and driving cost efficiency.
WHAT WILL YOU WORK ON?
- Evaluate quotes to verify compliance with agreed cost parameters.
- Ensure adherence to internal policies and regulations.
- Receive and document claims reports and occurrences.
- Conduct analysis to determine claim inclusion in policies.
- Engage with insurance companies as necessary.
- Manage the expert opinion process effectively.
- Oversee the regularization and compensation process.
- Negotiate variances and monitor projects exceeding estimated timelines.
- Collaborate with vendors to uphold agreed timeframes and quality standards.

