About the job
Join MaintainX, the premier global platform for asset management and workforce intelligence tailored for industrial and frontline environments. We offer a modern IoT tool built on cloud computing technology, ensuring reliability, security, and operational excellence for physical equipment and facilities. Serving over 13,000 clients—including industry leaders like Duracell, Univar Solutions Inc, Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell—we empower businesses to achieve operational excellence.
Recently, we secured $150 million in Series D funding, bringing our total funding to $254 million and valuing the company at $2.5 billion.
The Integration Consultant is vital to our post-sales process, collaborating closely with clients to lead and deliver integration projects. As a systems integration expert, you will guide clients through the integration journey, ensuring a seamless and successful implementation. Your role encompasses project management, technical expertise, and client relationship management to ensure customer satisfaction and project success.
Your Responsibilities:
- Lead integration projects from initiation to completion, ensuring timelines and milestones are met.
- Collaborate with clients to define and adhere to project scope, objectives, and deliverables.
- Assess client systems and needs to design effective integration solutions.
- Troubleshoot technical issues and provide solutions during the integration process.
- Utilize your technical skills to offer expert integration advice on the optimal use of our open REST APIs.
- Create and present detailed, actionable integration plans that help both MaintainX and our clients understand and execute the complete integration processes.
- Act as the primary point of contact for clients during integration projects.
- Maintain strong client relationships by delivering exceptional service and support.
- Train client personnel to effectively use integrated systems.
- Collaborate with Integration, Engineering, and Product teams to ensure alignment and success.

