About the job
Job Title: Intermediate ServiceNow Configurator
Location: Canada (Hybrid - In-office every Tuesday and as needed)
Job Type: Contract (6-12 months)
# of Positions: 2
Certification Requirement: Active “Certified System Administrator” Certification is a must.
About the Role:
We are on the lookout for a talented Intermediate ServiceNow Configurator to join our team. In this pivotal role, you will be responsible for designing, configuring, and implementing innovative ServiceNow solutions that meet business needs and adhere to best practices. You will function as a technical specialist, collaborating with various stakeholders to deliver top-notch ServiceNow applications and modules.
Key Responsibilities:
Configure, customize, and develop ServiceNow modules effectively.
Demonstrated experience in multiple modules of ServiceNow, or at least one.
Work closely with business analysts, process owners, and stakeholders to gather and document requirements accurately.
Design and implement workflows, business rules, UI policies, client scripts, and integrations within ServiceNow.
Ensure compliance with ServiceNow best practices, coding standards, and security protocols.
Troubleshoot and resolve technical challenges; conduct root cause analysis and implement corrective measures.
Contribute to architectural discussions and provide insights on platform strategy and enhancements.
Stay updated with ServiceNow releases and new features; assess and suggest adoption where beneficial.
Prepare and maintain comprehensive technical documentation, including design specifications and user manuals.

