About the job
About the Position
We are looking for a dedicated IT Operations Engineer to support, configure, and maintain a diverse array of systems across our technology stacks. This includes managing desktop environments, network infrastructure, and various application platforms.
Technology is at the heart of our operations, and you will be instrumental in addressing tech support requests, configuring and managing Windows, Linux, and macOS laptops, desktops, and servers. You will support our Windows domain infrastructure, monitor critical systems, and contribute to projects that enhance our operational efficiency. During quieter periods, you will have the opportunity to utilize automation tools such as PowerShell to develop elegant and scalable solutions that streamline our processes.
Your success in this role will hinge on your exceptional problem-solving skills and your ability to communicate effectively with our technically adept users. This position requires real-time troubleshooting skills, active listening, the confidence to ask clarifying questions, and the humility to acknowledge mistakes. You will receive immediate feedback and experience the satisfaction of seeing your solutions make a real difference in our business.
This role is part of our global IT Operations team, composed of engineers who manage our mixed Windows/Linux/macOS environment across a physical and virtual computing landscape that spans multiple continents. You will collaborate with specialized teams both within and outside the IT department to create and maintain the infrastructure that supports our trading operations.
Please note that this position may involve occasional physical work, including lifting equipment weighing up to 18kgs (40lbs).

