About the job
We are seeking a dedicated IT Operations Manager to spearhead our IT department and guarantee the seamless functionality of our organization's technological framework. This individual will possess a robust technical background coupled with exceptional leadership and management capabilities to effectively supervise a team of IT specialists.
Key Responsibilities:
- Oversee the design, execution, and upkeep of the organization's IT infrastructure, encompassing networks, servers, storage solutions, and additional hardware.
- Ensure the availability, performance, and security of all IT systems and services.
- Formulate and enforce IT policies and procedures to guarantee compliance with industry standards and regulations.
- Monitor security systems, including SIEM (Security Information and Event Management) tools, firewalls, intrusion detection/prevention systems, and endpoint security solutions.
- Analyze security alerts and logs to detect potential security incidents or anomalies.
- Lead a team of IT professionals, including system administrators, network engineers, and support personnel.
- Implement and sustain security measures to shield the organization's IT infrastructure from cyber threats and vulnerabilities.
- Develop and execute incident response procedures to address IT emergencies and minimize downtime.
- Collaborate with vendors and third-party service providers to procure IT equipment and services.
- Ensure compliance with pertinent laws, regulations, and industry standards, such as GDPR, HIPAA, and PCI DSS.