About the job
About Abound
At Abound, we are on a mission to revolutionize consumer lending in the UK and beyond. By harnessing the power of advanced AI and Open Banking data, we provide equitable and affordable personal finance solutions to a wider audience. Unlike traditional lenders that predominantly rely on credit scores, we take a comprehensive view of each customer's financial landscape—considering spending habits and repayment capacity to create a more nuanced understanding of their unique financial scenario.
Our model has proven effective at scale; we have successfully issued over £1.3 billion in loans, achieving superior credit performance—for every 10 defaults anticipated by the industry, we experience only 3. Remarkably, we reached profitability just 2.5 years after our inception.
With over £2 billion in funding from prestigious investors such as Citi, GSR Ventures, and Deutsche Bank, we have earned recognition as one of Europe’s fastest-growing fintech companies (Sifted, CNBC). As we expand into new markets and product offerings, we seek ambitious individuals eager to learn quickly, take ownership, and grow alongside us.
About the Role
We are in search of a skilled IT Support Engineer to join our Microsoft cloud-first environment. This role bridges traditional helpdesk support and systems administration, emphasizing endpoint management, identity administration, and Microsoft 365 support. Collaborating closely with the IT Manager, you will assist in the maintenance and support of Microsoft Intune, Entra ID, device compliance, and collaboration platforms across Windows, macOS, iOS, and Android environments. The ideal candidate will possess a proven record in modern device management (MDM), access controls, and Microsoft cloud technologies within a structured and security-focused business.
Key Responsibilities
- Administer and support Microsoft Intune across Windows 11, macOS, iOS, and Android devices, including BYOD enrollment and compliance enforcement.
- Assist in maintaining device compliance policies, configuration profiles, update rings, and application deployments.
- Support Windows Autopilot provisioning and endpoint lifecycle processes.
- Manage Microsoft Entra ID, encompassing user lifecycle management, group management, and RBAC.
- Assist with the configuration and ongoing maintenance of Conditional Access policies and MFA controls.