About the job
Join our Dynamic Team as an Italian Customer Advisor in Athens, Greece!
At Cross Border Talents, we have been tackling the global digital skills shortage since 2014, utilizing innovative recruiting methods and algorithms to connect extraordinary talent with premier employers in stunning cities that enhance our candidates' quality of life.
Our commitment to excellence is backed by three prestigious awards from the European Commission, affirming the significance of our mission.
With over 1,000 job openings each month across 10 EU countries, we invite you to be a part of this exciting journey!
Are you eager to gain professional experience while enjoying the vibrant city of Athens? Picture yourself working in a thriving environment, with opportunities to develop your technology and language skills!
As our Italian Customer Advisor, you will collaborate with one of the leading BPO companies in the industry, providing exceptional customer service for globally recognized brands. Your role will involve supporting customer inquiries and ensuring a positive experience.
Your Responsibilities:
- Act as a representative for a well-known global brand;
- Engage in a multicultural work environment;
- Foster and maintain strong customer relationships to enhance their experience;
- Utilize troubleshooting techniques via open-ended questions, support documents, and system training;
- Provide insightful recommendations for common queries and challenges.

