About the job
Join City Wide as a Janitorial Compliance Night Manager!
Are you experienced in building maintenance or janitorial services? Do you excel in management and possess excellent communication skills? If so, this is your chance to make a significant impact with us!
Note: This position entails travel within designated territories including:
- Hudson County
- Staten Island
- Carlstadt, Lyndhurst, and the Rutherfords
Compensation: Your pay rate will range from $22.50 to $25 per hour based on your experience and qualifications.
We are looking for candidates seeking part-time to full-time employment. Shifts typically fall between 4 PM to 12 AM, primarily during the 2nd shift.
The Janitorial Compliance Night Manager plays a pivotal role in ensuring contract compliance for our building maintenance services while fostering strong relationships with our Independent Contractors. You will be responsible for reviewing client contracts and ensuring all expectations are met.
Key Responsibilities:
- Build and nurture productive relationships with Independent Contractors by effectively communicating client priorities and collaboratively addressing issues.
- Review scopes of work to guarantee quality assurance in alignment with client expectations and to secure existing contracts while pursuing new opportunities.
- Maintain daily communication with the Facility Services Manager regarding urgent matters, including nightly recaps via email or phone.
- Recommend and manage Independent Contractor assignments to meet client standards and company guidelines, with the authority to terminate contracts that do not meet service level agreements.
- Oversee inspections, customer complaints, requests, and special attention for new clients or VIP clients.
- Implement City Wide’s policies, including New-Start Policy, Customer Complaint Policy, and Four Star Policy.
- Ensure adherence to client policies, approved cleaning tools, equipment, and their appropriate usage.
- Perform other duties as assigned.

