About the job
Transform your passion for luxury into an exciting career opportunity with CXG, the premier global leader in customer experience. Immerse yourself in the world of elite brands and contribute to the evolution of luxury in fashion, beauty, jewelry, and automobiles.
About the Role:
As a Luxury Brand Evaluator, you will engage in discreet assessments of customer experiences, providing invaluable feedback that aids luxury brands in enhancing their offerings. Your insights will be crucial, whether you are visiting boutiques, shopping online, or returning products.
- Flexibility: Each in-store evaluation lasts approximately 20 minutes, allowing you the freedom to complete multiple assignments.
- Variety of Opportunities: Participate in several missions each month, working alongside some of the most prestigious brands globally.
Our Esteemed Luxury Partners Include:
- Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
- Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
- Beauty & Skincare: Guerlain, Sephora, L’Oréal, Givenchy
- Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa
Your Responsibilities:
- Select assignments that align with your interests and profile.
- Engage with sales associates in luxury stores or evaluate online from your own home.
- Carefully observe the shopping environment, service quality, and overall customer experience.
- Provide candid feedback via our platform through detailed questionnaires.
Benefits of the Position:
- Collaborate with iconic brands across diverse industries.
- Enjoy flexible assignments tailored to your preferences.
- Receive compensation for your time and insights, with possible reimbursement for purchases.
- Utilize a user-friendly platform to manage your missions and feedback.
How to Become Part of the CXG Community:
- Register: Sign up at live.cxg.com and confirm your email.
- Complete your profile: Ensure your profile is 100% filled out for verification.
- Get certified: Pass the General Certification to unlock missions.
- Apply for missions: Choose assignments with brands that inspire you.
- Start evaluating: Make a meaningful impact in the luxury sector.
Compensation:
Earn a fee based on the complexity of each mission.

