Qualifications
Qualifications- Education: High School Diploma or G.E.D. equivalent is preferred- Retail Experience: At least 1 year of retail experience is preferred- Supervisor/Managerial Experience: No prior supervisory or management experience is necessary- Customer Focus- Strong Communication Skills- Interpersonal Interaction Skills- Knowledge of Fashion Trends- Outgoing Personality- Assertiveness- Adaptability and Flexibility under Stress- Poise and Ambition- Ability to Multi-Task- Commitment to Applied Learning- Strong Work Ethic- Understanding of Omni Channel Services
About the job
The Key Lead plays a pivotal role in delivering an exceptional in-store experience for customers. Acting as the Floor Supervisor, you will provide essential guidance and coaching to Brand Representatives and Stock Associates, ensuring smooth store operations. As a member of the store leadership team, your focus will be on enhancing store performance through outstanding customer service and achieving daily sales goals.
Key Responsibilities
- Conduct opening and closing routines
- Maintain product knowledge and brand awareness
- Understand business operations
- Think proactively
- Exhibit attention to detail
- Operate the register and point of sale systems
- Ensure asset protection
- Create engaging visual displays
- Utilize system skills effectively
- Adhere to work schedule requirements
Your schedule will vary, but you should anticipate working at least 12-16 hours weekly. Availability is required on Saturdays, Sundays, and certain holidays. During peak periods, hours may increase to meet business needs.
About Abercrombie & Fitch Co.
Abercrombie & Fitch Co. is a globally recognized, digitally-driven omnichannel specialty retailer that offers an array of apparel and accessories aimed at children through millennials. Our product assortments are thoughtfully curated to meet the diverse lifestyle needs of our customers.We operate a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks. Each brand is dedicated to providing products of lasting quality and unparalleled comfort, supporting our global customers’ journey of self-expression. With over 750 stores across North America, Europe, Asia, and the Middle East, as well as robust e-commerce platforms (abercrombie.com, abercrombiekids.com, and hollisterco.com), we are committed to excellence.At Abercrombie & Fitch Co., we lead with purpose and prioritize our people above all else.
