Qualifications
What You’ll Need:Education: High School Diploma or G.E.D. equivalent preferredRetail Experience: Minimum of 1 year in retail is preferredSupervisory Experience: No prior supervisory or managerial experience requiredStrong customer focusEffective communication skillsInterpersonal interaction abilitiesKnowledge of fashion trendsOutgoing personalityAssertiveness and adaptabilityAbility to handle stress and maintain poiseMulti-tasking capabilitiesStrong work ethicFamiliarity with omni-channel services
About the job
As a Key Lead at Hollister, you will play a pivotal role in delivering an exceptional in-store experience for our customers. Acting as the Floor Supervisor, you will guide and mentor Brand Representatives and Stock Associates, ensuring smooth and efficient store operations. As a key member of the store leadership team, you will drive performance through enhancing customer interactions and achieving daily sales targets.
Key Responsibilities:
- Execute opening and closing procedures
- Maintain in-depth product knowledge and brand awareness
- Understand business metrics and objectives
- Demonstrate proactive thinking and problem-solving skills
- Maintain high attention to detail
- Utilize register and point-of-sale systems effectively
- Implement asset protection measures
- Manage visual merchandising displays
- Utilize system skills for operational efficiency
- Adhere to work schedule requirements
• Expect to work 12-16 hours per week with a flexible schedule.
• Availability required on weekends and certain holidays.
• Hours may increase during peak seasons to meet business demands.
About Abercrombie & Fitch Co.
Abercrombie & Fitch Co. is a leading global specialty retailer, driven by digital innovation and offering a wide range of apparel and accessories for kids to millennials. Our brands, including Abercrombie & Fitch, Abercrombie Kids, Hollister, and Gilly Hicks, are dedicated to providing enduring quality and exceptional comfort to our customers. With over 750 stores across North America, Europe, Asia, and the Middle East, and robust e-commerce platforms, we are committed to supporting our global community on their journeys of self-expression.At Abercrombie & Fitch Co., we prioritize our people and lead with purpose.