About the job
The Laboratory Administrative Assistant in Embryology and Andrology embodies the mission, vision, and values of Northwestern Medicine (NM). This role requires strict adherence to the organization’s Code of Ethics and Corporate Compliance Program, along with compliance to all relevant policies, procedures, guidelines, and accreditation standards.
Key Responsibilities:
- Administrative Duties:
- Prepare essential paperwork and documentation for daily patient visits, ensuring accuracy and completeness; organize charts following standard office protocols, including lab results, consent forms, procedure reports, and external medical records.
- May involve interacting with patients in clinic or virtually to verify patient records and necessary documentation.
- Conduct daily data entry in accordance with the Society for Artificial Reproductive Technology (SART) standards.
- Maintain an understanding of the laboratory inventory management process, which includes receiving, stocking, and rotating consumable supplies.
- Assist in all aspects of shipping and receiving cryo-storage specimens, responding to inquiries from patients, providers, and staff, scheduling couriers, managing shipments, inventory, and specimen transfers.
- Support the maintenance of patient accounts by accurately obtaining, recording, and updating personal and financial information as required.
- Coordinate projects to facilitate information flow and ensure adherence to deadlines.
- Perform additional administrative tasks as directed by the Reproductive Endocrinology Infertility (REI) leadership.
- Laboratory Duties:
- Adhere to laboratory procedures for documenting and maintaining patient test results, particularly morning laboratory quality controls and medical records.
- Follow the laboratory's quality control policies, documenting all quality control activities, instrument calibrations, and maintenance performed.
- Review the laboratory operating manual to familiarize with quality assurance, quality control, safety protocols, and operational guidelines for laboratory services.
- Participate in laboratory operations as directed and attend meetings as required.
- Assist embryology staff with procedures and research projects and communicate effectively with clinical staff as necessary.