About the job
Lead Artist, Brown Thomas Dundrum
Charlotte Tilbury Beauty
Part Time
Established by the renowned British makeup artist Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has transformed the global beauty landscape by simplifying makeup application for individuals of all ages. Our user-friendly, gift-ready product range continues to set new standards across various markets and product categories.
Role Overview
As a Lead Artist, you embody the essence of our brand, passionately championing our values. Merging artistry with commercial acumen, you will inspire teams and nurture long-lasting customer relationships while showcasing exceptional makeup artistry. Your proven success at the retail artist level will empower you to lead and mentor the retail artist team effectively.
Key Responsibilities
- Lead by example, consistently achieving and surpassing personal sales targets and KPIs.
- Enhance brand visibility through sharing in-depth product knowledge and engaging demonstrations.
- Proactively schedule appointments and optimize every customer consultation.
- Extend exceptional customer service beyond the store, enhancing the customer database for targeted marketing opportunities in line with company guidelines.
- Inspire and develop the retail artist team by demonstrating outstanding artistry and providing real-time coaching and feedback.
- Exhibit fluency in Charlotte Tilbury's makeup style and product knowledge.
- Organize and lead in-store masterclasses and events, ensuring full appointment bookings.
- Actively contribute ideas and support for counter events and new product launches.
- Maintain impeccable grooming standards that reflect the Charlotte Tilbury brand ethos.
Qualifications and Skills
- Deep passion for the Charlotte Tilbury brand.
- Personable and engaging demeanor.
- Excellent communication and presentation abilities.
- Extensive experience as a makeup artist.
- Demonstrated success in driving personal sales.
- Strong customer-facing experience.
- Active social media presence.
- Experience in planning and managing in-store events.
What We Offer
- Exclusive access to Charlotte's Magic Academy, a structured induction program that equips you with essential skills for delivering a red-carpet customer experience, complemented by ongoing training in your initial months.
- Clear career development pathways tailored to your ambitions and potential.

