About the job
As a Leasing Manager, you will serve as a pivotal onsite leader, spearheading the leasing and marketing initiatives for our vibrant community. This essential role involves collaborating closely with the property manager to design and execute engaging community events and marketing campaigns that resonate with the PeakMade brand. Your leadership will drive your team to meet and exceed established revenue, occupancy, resident satisfaction, and retention goals.
Who You Are:
- A Moment Maker: You excel at transforming everyday interactions into extraordinary experiences for residents and prospects. Building authentic connections and treating everyone with respect comes naturally to you.
- Creative: Your innovative mindset enables you to devise and implement distinctive marketing strategies that enhance community appeal.
- Flexible: You thrive in dynamic, fast-paced environments, adeptly managing change and challenges.
- A Leader: You lead by example, embodying the Peak mindsets and taking ownership of your responsibilities.
- Technologically Savvy: Your proficiency with social media and property management software equips you to navigate various platforms with ease.
What You’ll Do:
- Leasing and Operations: Recruit, mentor, and manage both full-time and part-time leasing staff; oversee the recruitment, onboarding, and professional development processes.
- Deliver exceptional customer service, setting a standard for your team as a representative of PeakMade and your community.
- Oversee the design and execution of lease-up events, renewal celebrations, property activities, competitions, and resident programs.
- Conduct informative property tours for prospective residents, adding value by anticipating their needs and addressing unvoiced concerns.
- Facilitate leasing and renewals for beds/apartments via in-person interactions, phone calls, or online platforms.
- Assist with move-in and move-out processes, including the collection of necessary deposits and fees.
Digital Execution:
- Utilize apps such as Instagram, Facebook, Microsoft Office, Lightroom, VSCO, and Canva regularly.
- Maintain a current and engaging presence across all property social media platforms.
- Leverage Canva to produce visually stunning flyers, social graphics, and videos that showcase the lifestyle offered at your PeakMade community.
- Manage online reputation through platforms like Reputation.com and JTurner.
Sales and Marketing:
- Support the development and execution of annual marketing plans while adhering to budget constraints.
- Utilize your understanding of contemporary marketing techniques to drive community engagement.