About the job
About Finch Legal
At Finch Legal, we are driven by the belief that every American household deserves access to legal counsel in pivotal life moments. Our mission is to revolutionize the accessibility of justice through innovative infrastructure. Our modern approach to consumer law not only automates administrative tasks but also prioritizes the needs of our clients, especially in personal injury cases.
Since our launch in April, we have experienced remarkable growth, expanding by 10x and currently powering pre-litigation processes for leading law firms nationwide. By integrating expert operators with purpose-built AI technologies, we effectively manage intake, claim openings, medical records, police reports, lien management, demands, and much more.
Our esteemed investors include Sequoia, Redpoint, and founders & CEOs of renowned companies like DoorDash, Ironclad, and Digits. We are committed to reimagining how the law serves everyday Americans from the ground up and are on the lookout for exceptional operators to help us scale this vision across the country.
The Role
As a Legal Operations Assistant, you will be a versatile operator providing essential support to Case Managers and paralegals within our legal operations team. Your daily tasks will be dynamic; one day you might be conducting treatment check-ins, and on another, you may oversee a full desk in the absence of a teammate. If you thrive in a fast-paced environment and can adeptly switch contexts, this position is tailored for you.
Your Responsibilities:
Address challenges throughout the case lifecycle as they arise
Perform treatment check-ins with clients
Reach out to clients for updates on case progress
Investigate coverage and liability disputes
Fill in for team members during their absences
Manage high-volume overflow tasks across the legal operations team
Your Team: Legal Operations
The Legal Operations team is dedicated to delivering outstanding outcomes for our law firm partners and their clients with precision, speed, and empathy. At Finch Legal, we are assembling a team of the top 1% of legal operators, drawing on experience from law firms nationwide and empowering them with advanced technology to serve more clients with greater humanity.
Ideal Candidate Profile:
Possess 1+ years of experience in legal operations, case management, or claims handling, particularly in personal injury
Bilingual abilities (English/Spanish) are a plus
Demonstrate adaptability to an evolving daily routine
Ability to manage a high volume of tasks effectively

