About the job
Join Relay, a pioneering force transforming the logistics landscape in the e-commerce sector. With a remarkable $35 million Series A investment, we are backed by leading deep-tech investors and are growing at an unprecedented pace. Our aim is to build a world-class team that is redefining logistics.
Our Mission is to eliminate obstacles in commerce. We believe that high delivery costs should not limit e-commerce potential. Our vision is to create a system where goods flow freely among people, enhancing the online shopping experience for all.
About Our Team
• A diverse team of approximately 110 professionals, over 50% are in engineering, product, and data
• More than 45 advanced degrees in computer science, mathematics, and operations research
• We analyze thousands of data points for each parcel, ensuring efficiency
• A vibrant culture rooted in first-principles thinking, quick feedback, and continuous experimentation.
Position: Live Operations Agent
As we look to the future, we foresee a world where e-commerce seamlessly integrates into daily life. Relay is committed to building a logistics network focused on sustainability—environmentally, socially, and economically. Our approach allows us to rethink logistics to minimize delivery distances, reduce carbon footprints, and lower costs while supporting local communities.
We are dedicated to resolving the final hurdles in e-commerce delivery. Consumers should have the power to manage delivery schedules and easily return items, making online shopping effortless. Our innovative system allows users to reschedule deliveries and initiate returns with just a tap.

