About the job
Established in 1971 on South Molton Street, London, Molton Brown epitomizes uniquely British style. As a pivotal part of Kao's global cosmetics portfolio, Molton Brown has evolved from a small artisan brand to a premier global fragrance label, with a remarkable presence across retail stores, luxury department outlets, travel retail, and prestigious hotels worldwide.
Expertly crafted in London, Molton Brown offers signature fragrances, luxurious bath and shower gels, and premium home and hand care products that are celebrated globally. Our commitment to integrity, artistry, and providing an unparalleled customer experience defines our brand and resonates with our consumers.
The Opportunity
Join us as a Sales Consultant in our John Lewis concession in Newcastle. This is a part-time role requiring 25 hours per week on an 11-month fixed-term contract.
Your role as the embodiment of our brand involves delivering exceptional customer service and sharing in-depth product knowledge. You will guide customers through their journey, offering personalized selling experiences and providing sensorial interactions through services like fragrance consultations and hand massages. Additionally, you will support the team with general store tasks such as stock management and store maintenance.
What We Are Looking For
We seek individuals with superior communication skills who exude confidence and possess a positive, can-do attitude. A high standard of personal grooming is essential, along with a passion for luxury and a commitment to our brand's values. Teamwork is crucial, as is the drive to meet both personal and store KPIs. Flexibility in your work schedule to meet business needs is also required.
What We Offer You
- An hourly rate of £10.90
- A generous 50% staff discount on all Molton Brown products
- 22 days of holiday plus Bank Holidays
- A day off for your birthday!
- A monthly bonus scheme of up to 0.35% of retail sales