About the job
As a Maintenance Supervisor, you will play a vital role in ensuring the seamless operations of our assigned apartment community. Your responsibilities will encompass managing service requests, implementing a preventative maintenance program, ensuring compliance with safety regulations, and delivering exceptional customer service. The ideal candidate will demonstrate leadership skills, possess a resident-focused mindset, and thrive in a collaborative team environment.
Key Responsibilities:
- Dedicate 60-70% of your time to hands-on maintenance and repairs, while supervising team members and external contractors for the remainder.
- Support the Property Manager in fostering a stellar customer service experience by adhering to Peak Simply Service Standards.
- Efficiently prioritize and delegate service requests to the maintenance team, monitoring daily progress and following up on outstanding tasks.
- Conduct daily inspections of the grounds, buildings, and community features to mitigate liability risks and maintain impeccable curb appeal.
- Possess a fundamental understanding of local and state codes regarding permitting, signage, and pool safety regulations.
- Oversee a preventative maintenance program that prolongs asset longevity and reduces future repair requirements.
- Identify and implement energy-saving initiatives to promote sustainability.
- Manage maintenance inventory in line with budgetary constraints.
- Ensure the maintenance shop is organized, well-stocked, and compliant with safety and OSHA standards.
- Implement a hazard communication program and promote safe working practices among the team.
- Participate in monthly unit inspections as needed.
- Assist residents with the move-in and move-out processes.
- Oversee the key control program as outlined in Peak policies.
- Schedule and direct maintenance tasks during unit turn events while adhering to budget guidelines, supervising all vendors and contractors involved in the process.
- Lead the maintenance team in preparing vacant units for marketing, including restoration and cleaning tasks.
- Direct scheduled maintenance on all equipment according to manufacturer guidelines.
- Address and resolve resident and employee concerns promptly and professionally.
- Assist in maintaining the cleanliness and upkeep of the office, common areas, and model units while keeping accurate records.
- Collaborate with the National Facilities Director to acquire bids for capital improvements.
- Work closely with the Property Manager to optimize property performance within budgetary limits.