About the job
At GitLab, we are at the forefront of innovation in software development with our cutting-edge AI-powered DevSecOps Platform, utilized by over 100,000 organizations worldwide. Our mission is to empower everyone to contribute and co-create the software that shapes our world. By transforming consumers into contributors, we enhance human progress and redefine the boundaries of software development. Our platform seamlessly integrates teams and organizations, fostering collaboration and innovation. With solutions like Duo Enterprise and Duo Agent Platform, we provide AI benefits at every stage of the Software Development Life Cycle (SDLC).
Our commitment to AI is not just in our products but also in our workplace culture. We expect all team members to leverage AI to enhance productivity and drive impact. At GitLab, your career will flourish, innovation will thrive, and every voice will be heard. Our high-performance culture, grounded in our values and continuous knowledge sharing, allows team members to reach their utmost potential while collaborating with industry pioneers to tackle intricate challenges. Join us in co-creating the technological future that revolutionizes software development.
Overview of the Role
As the Manager of Renewals, you will spearhead a dedicated team focused on safeguarding and expanding GitLab's recurring revenue by overseeing all contract renewals and upgrades. You will manage weekly pipelines, evaluate forecasts alongside Renewal Managers and sales leaders, and conduct win/loss reviews to enhance our customer retention and expansion strategies. Reporting directly to the Senior Director of Global Renewals, you'll work closely with regional Sales and Customer Success leaders, recruit and nurture Renewal Managers, and contribute to the creation and implementation of our Renewals playbooks, ensuring a scalable and consistent approach across the business.

