About the job
Join 829 Studios as the Managing Director of Web & Brand, where you will have the opportunity to lead, motivate, and enhance our web and branding practices. This senior role requires a strong leader who can articulate a compelling vision that harmonizes strategy, design, development, and client services into a cohesive, high-performing offering.
As both a visionary strategist and an effective operator, you will establish the direction for the department, drive execution across diverse teams, and ensure the delivery of exceptional digital experiences that propel our clients’ growth. You’ll manage an adept team of strategists, designers, account managers, and project managers, while also innovating service offerings, enhancing client relationships, and achieving ambitious business objectives.
The ideal candidate will be an empathetic leader with extensive expertise in web strategy and development, brand design, and digital transformation. You should feel equally at home in the boardroom and on the frontline—guiding C-suite clients, mentoring internal teams, and making strategic decisions that yield significant impact.
Key Responsibilities:
Strategic Leadership
- Implement the agency’s Web & Brand vision, service offerings, and roadmap to ensure alignment with overall growth strategies.
- Collaborate with executive leadership to differentiate Web & Brand in business development, pitches, and client retention efforts.
- Drive strategic growth initiatives, including productizing services and refining delivery frameworks.
- Provide regular performance updates to executives regarding departmental performance and growth opportunities.
Team & Practice Leadership
- Develop, scale, and cultivate a cross-functional team across web, brand, and related disciplines.
- Recruit, mentor, and empower leaders and contributors, fostering a culture of innovation, collaboration, and accountability.
- Coordinate regular leadership meetings to align priorities, address challenges, and enhance collaboration.
- Promote professional development and continuous learning for team members.
Client Engagement & Delivery
- Act as a senior sponsor for key accounts, establishing trusted partnerships with client leadership to ensure long-term success.
- Advise clients on web and brand strategies that optimize existing websites (performance, UX, accessibility, SEO, analytics) while developing new large-scale sites.
- Oversee the delivery of complex web and brand projects, ensuring excellence throughout discovery, strategy, design, and development phases.
- Collaborate with Client Services leadership to proactively identify opportunities to enhance site performance, scalability, and client ROI.

