About the job
At Morgan & Morgan, we believe in the importance of our work. For millions of Americans, we stand as their last line of defense against the powerful forces of insurance companies, large corporations, and defective products. Our team, comprised of attorneys in all 50 states, client support staff, creative marketing experts, and operations teams, plays a vital role in the ongoing fight for consumer rights. United under a single mission, we strive to serve 'For the People.'
Position Overview
We are on the lookout for a dedicated and organized Maritime Case Manager to enrich our team. In this role, you will manage a diverse caseload while assisting attorneys in formulating settlements, preparing essential documents, and drafting correspondence. The perfect candidate will be customer-oriented, compassionate, and adept at handling multiple tasks efficiently.
Key Responsibilities
- Engage daily with existing and prospective clients through phone calls and in-person meetings.
- Request medical records from providers and liaise with clients and healthcare professionals throughout treatment.
- Gather necessary documentation to substantiate injury and/or liability claims.
- Coordinate with insurance carriers and healthcare providers to retrieve records and verify account balances.
- Negotiate settlements with insurance companies and manage deductions of outstanding medical balances with providers.
- Collaborate closely with colleagues involved in the management and support of case files.
- Ensure all case files are meticulously organized.
- Draft comprehensive demand letters and compile supporting documentation for submission to insurance carriers.
- Collaborate with attorneys to present case summaries when required.
- Oversee case files from initial intake to final closing under attorney supervision.
- Perform other related tasks as assigned to support business needs.