About the job
About the Company:
Industrious stands as the leading provider of premium workplace-as-a-service solutions, recognized for hosting the industry’s most highly-rated workplaces. Our mission is simple: to foster exceptional workdays for teams of all shapes and sizes, including our own. We believe that a great day at work is shaped by the people around you and the challenges you tackle together. We seek individuals who think creatively and thrive in a collaborative environment. We value new ideas and celebrate every achievement, with a focus on making a significant impact on workplace experiences.
We also believe that great days begin when everyone can bring their true selves to work. A diverse range of backgrounds, thoughts, and ideas is essential to our success in crafting outstanding workplace experiences for our members and one another. At Industrious, we are dedicated to fostering an inclusive and respectful atmosphere that honors your individuality. Each team member is appreciated for who they are, and we believe we can achieve incredible things together as one unified team.
We are honored to have been recognized as one of America’s 500 fastest-growing companies in 2020 by Inc. Magazine and one of Forbes’ Best Startup Employers.
To learn more about us, please visit www.industriousoffice.com/careers.
About the Role:
This is a full-time, in-person hospitality role requiring presence on-site five days a week. Candidates should reside within a convenient commuting distance of New York City. We offer an attractive compensation package that includes excellent commuter benefits!
As a Member Experience Associate at Industrious, you will be vital to crafting an exceptional member experience, striving to ensure that every individual who enters our office has a great day. Although no two days will be the same, here’s a glimpse of what your responsibilities may include:
- You will be the welcoming face of our office, preparing it for the day by brewing coffee, setting out breakfast, and stocking communal amenities.
- You’ll take initiative and responsibility for managing inventory and ordering supplies for your location.
- Organizing engaging events and dedicating time to create unique signage will be part of your role, as you understand the importance of the details.
- You’ll facilitate a seamless onboarding experience for new members by integrating them into our systems, ensuring their first day is memorable.
- Assisting members with IT or wifi issues as needed, ensuring they have the support they require.