About the job
Join the Magic as a Multi-Site Business Manager at Charlotte Tilbury - Boots North East
40 hours per week, Full-Time Position, Permanent Contract, Locations: North Shields, Stockton
Your Role
As a Multi-Site Business Manager at Charlotte Tilbury, you will embody the spirit and energy of our counters. With a blend of commercial savvy and an entrepreneurial mindset, you will lead a dynamic vision that embraces change. Your mission? To create enchanting customer experiences through authentic connections, expert artistry, and a deep passion for our exceptional products. You will be a role model admired by both customers and colleagues.
About Us
Charlotte Tilbury is the fastest-growing beauty brand, on a quest to disrupt and revolutionize the beauty industry. We achieve this through our captivating products, stunning artistry, and by forging meaningful emotional connections with our global customers and teams. Our unique culture thrives on fearlessness and innovation, empowering our people to think outside the box as we expand our magical presence worldwide. Are you ready to be part of something extraordinary? Join us and help shape the future of beauty.
Key Responsibilities
- Reporting to the Area Manager, you will cultivate an exceptional Charlotte Tilbury brand experience by surpassing KPIs and inspiring your team to excel.
- As a customer experience trailblazer, you will transform customer service into an unforgettable brand advocacy journey, encouraging customers to embrace the magic of Charlotte Tilbury through our enchanting products.
- You will serve as a dedicated coach and mentor, providing on-the-job training and continuous support to help your team reach their full potential.
- Collaboration and innovation will be at the forefront of your approach, fostering lasting relationships across retail and head office functions.

