About the job
Join our dynamic team as a Network Engineer (L1, L2, L3) at Xcellink in Singapore, where you will play a crucial role in supporting and enhancing our network infrastructure. You will collaborate closely with Level 1 engineers to maintain accurate and comprehensive technical documentation for projects, ensuring that system designs and configurations meet the highest standards.
As part of your responsibilities, you will also partner with Level 3 engineers to provide in-depth back-line support and vendor collaboration, leveraging your expertise to effectively diagnose and resolve technical issues. Your role will involve providing essential post-sales installation support and technical assistance to our customers, facilitating the seamless implementation and operation of network and security infrastructure.
In this position, you will actively engage in the design, installation, configuration, and maintenance of critical network components, including core switches, routers, and firewalls, adhering to industry best practices. You will assist in planning and executing the installation of new or upgraded network hardware and software, working alongside cross-functional teams to meet project goals.
Your expertise in Aruba switches and wireless technology, as well as Cisco routers and firewalls, will be vital to optimizing our network infrastructure. You will also demonstrate strong troubleshooting skills to identify issues and recommend effective solutions, ensuring minimal disruption to operations.
Finally, you will support the handover of as-built system documentation to the maintenance team, ensuring a smooth transition and ongoing support for deployed solutions. Your excellent interpersonal and communication skills will be essential for fostering positive relationships with team members, stakeholders, and clients.

