About the job
*** The IT Automation Engineer position is non-competitive and does not require candidates to be on a civil service list. ***
About the NYC Department of Environmental Protection (DEP)
The NYC Department of Environmental Protection (DEP) safeguards public health and the environment for more than 8 million residents. We deliver 1.1 billion gallons of high-quality drinking water daily, oversee wastewater and stormwater management, and enforce regulations on air, noise, and hazardous materials pollution. With a dedicated workforce of nearly 6,000 employees, DEP operates the largest municipal water and wastewater utility in the United States.
About the Bureau of Wastewater Treatment (BWT)
The Bureau of Wastewater Treatment (BWT) is responsible for the operation and maintenance of essential wastewater infrastructure across all five boroughs, including 14 Wastewater Resource Recovery Facilities, over 90 pumping systems, combined sewer overflow facilities, and more. BWT is currently undergoing a digital transformation focusing on four key areas: SCADA Support and Development, IT Support and Cybersecurity, Asset Management, and Application Development. This initiative aims to modernize operations and enhance resilience, efficiency, and data-driven decision-making.
BWT is seeking a talented and dependable IT professional to join its IT Support team as a Network Support Specialist. The primary focus of this role is to plan, support, and maintain local and wide-area network infrastructure at BWT’s wastewater treatment plants, field offices, and collection facilities throughout the five boroughs. The selected candidate will also provide telecommunications support and play a vital role in BWT’s transition from Cisco to Arista networking hardware.
Key Responsibilities:
- Install, configure, and support networking hardware, including switches, routers, access points, and wireless infrastructure.
- Assist in network modernization projects, including hardware upgrades, equipment relocations, and structured cabling.
- Troubleshoot LAN and WAN connectivity issues at field locations and deliver prompt support.
- Collaborate closely with the Bureau of Information Technology (BIT), vendors, and contractors to coordinate site deployments and upgrades.
- Maintain accurate documentation, including network diagrams, IP inventories, and cabling layouts.
- Provide secondary support for telecommunications systems such as cellular signal boosters, fire alarm lines, and dedicated data circuits.
- Ensure compliance with DEP's EEO and EHS standards while promoting a safe and inclusive work environment.
IT AUTOMATION AND MONITORING E - 95712

