About the job
We are seeking a highly skilled Night Auditor Receptionist to join our team at DouroAzul.
In this vital role, the Night Auditor Receptionist will be responsible for welcoming guests, managing various registrations, and providing information during the night shift. Additionally, they will play a key role in verifying and posting invoices, ensuring compliance with daily operational procedures.
As a Night Auditor Receptionist, your responsibilities will include:
Welcoming guests during the night, creating a warm and professional atmosphere.
Conducting necessary registrations, ensuring the accuracy of information and addressing any inquiries or concerns from guests overnight.
Verifying and posting invoices, ensuring all records are accurate and align with established financial procedures.
Ensuring compliance with daily operational procedures, identifying and rectifying any deviations or issues.
Providing detailed information about cruise itineraries, onboard services, and available events and activities during the night.
Collaborating with other departments to ensure service continuity throughout the night, while maintaining a safe environment for passengers.
Delivering high-quality service throughout the night, being available to answer questions and resolve guest issues.
Assisting in inventory management when necessary, ensuring resources are available to meet operational needs during the night.
Maintaining updated information systems, ensuring the accuracy of records logged during the night.