About the job
Releaf Dispensary Ltd is a trailblazer in the medical cannabis sector, dedicated to delivering high-quality, safe, and effective cannabis-based products. Based in the UK, our mission is to uplift the quality of life for our patients through innovative solutions and exceptional patient care. We are rapidly expanding, driven by a team of passionate professionals who believe in empowering patients to take charge of their health journeys; our experiences have shown us how alternative treatments can profoundly impact lives.
The Operations Associate is instrumental in ensuring the smooth, accurate, and compliant daily operations of Releaf’s business functions. Reporting directly to the Supply Chain Lead, this position emphasizes inventory management, operational coordination, supplier communication, and comprehensive reporting.
In a fast-paced and regulated environment, the Operations Associate must exhibit exceptional organizational skills, attention to detail, and a proactive mindset. While this role primarily operates remotely, occasional travel to supplier sites and London may be necessary to support operational alignment, strengthen supplier relationships, and foster cross-functional collaboration.
Key Responsibilities
Operational Coordination & Planning
- Manage competing operational priorities, ensuring all tasks are completed accurately and within stipulated timeframes.
- Uphold structured planning and scheduling to facilitate seamless operational delivery.
- Proactively identify potential operational risks, escalating issues and facilitating timely resolutions.
- Drive continuous improvement by spotting opportunities to refine processes and workflows, while balancing urgent and ad hoc operational tasks.
Stock & Inventory Control
- Oversee internal stock movements, including the creation and tracking of Purchase Orders (POs) and Clinical Needs Letters (CNLs).
- Ensure all stock movements are accurately documented, reconciled, and maintained across systems and Excel-based trackers.
- Monitor consumables and ensure Pharmacy and Shop locations are up-to-date with stock levels.
- Track stock levels against agreed baselines and proactively alert for potential shortages.
Cross-Functional Collaboration
- Conduct regular operational check-ins with Pharmacy and Shop teams to ensure alignment and address issues.
- Collaborate closely with the Marketing team to ensure product information and materials are accurate, current, and aligned with available stock.
Supplier Relationships
- Establish and maintain professional relationships with external suppliers.
- Communicate with suppliers to ensure stock availability, timely deliveries, and continuity of supply.
- Provide suppliers with accurate and timely operational and sales data.
Reporting & Data Accuracy
- Prepare and distribute monthly sales reports to suppliers.