About the job
Your Impact and Opportunity
At brightwheel, we believe that early education is a vital cornerstone for children's future success, an essential support for working families, and a sector ripe for technological innovation within a $175 billion market. As the leading and most beloved platform in early education, brightwheel is trusted by millions of educators and families daily. We are proud to be a three-time Cloud 100 company, supported by esteemed investors such as Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.
About Our Team
Our team is composed of passionate and skilled professionals who prioritize customer satisfaction. We actively embrace our Leadership Principles in our work and interactions. With a distributed workforce that spans across all U.S. time zones, as well as select international offices, we thrive in a remote work environment.
About You
We are looking for an independent contractor to handle operations coordination and reporting for brightwheel’s customer-facing teams. The ideal candidate will demonstrate exceptional organizational skills, attention to detail, and the ability to produce consistent outputs that align with established requirements. A successful contractor will have a proven history of working autonomously, communicating effectively, and delivering accurate, timely work.
Key Responsibilities
In this role, you will support brightwheel teams by providing the following coordination and reporting services:
Facilitate operational coordination and reporting for customer-facing teams.
Create and maintain precise reports and data trackers essential for agreed operational deliverables.
Assist in administering standardized feedback requests and survey processes, compiling results, and generating reports as specified in the contractor agreement.
Coordinate schedules, calendars, communications, and participation tracking for group sessions and programs.
Ensure accurate and up-to-date content, access, and reporting outputs as required for contracted deliverables.

